Terms of service.

Agreement

By installing or using Guardian Gaze, you agree to these Terms. They form a contract between you ("you") and RedSecLabs Ltd, a company registered in England and Wales ("we", "us").

The plugin licence

The Guardian Gaze WordPress plugin is distributed under the GNU General Public Licence v2 or later through WordPress.org. The GPL governs your rights to use, copy, modify, and distribute the plugin code. These Terms govern the commercial services built on top of the plugin (licence validation, LLM analysis, the customer dashboard, and email reports).

Acceptable use

You agree not to:

• Use Guardian Gaze on sites you do not own or are not authorised to administer
• Attempt to circumvent licence validation or billing systems
• Use the service to attack, scrape, or reverse-engineer our infrastructure
• Resell access to the service without a separate written agreement

Service availability

We aim for high availability but do not guarantee uptime for the free tier. Pro and Agency subscribers receive priority during incidents.

Security disclaimer

Guardian Gaze is one layer of WordPress security. It does not guarantee that your site will not be compromised. No security product can make that guarantee. We make commercially reasonable efforts to detect threats but do not warrant detection of all malware.

Payment and refunds

Paid plans are billed monthly or annually. We offer a 14-day money-back guarantee on all paid plans — no questions asked. After 14 days, payments are non-refundable except where required by applicable law. You can cancel at any time and retain access until the end of your billing period.

Termination

You can cancel your subscription at any time. We may suspend or terminate accounts that violate the Acceptable Use section above. GPL rights to the plugin code are retained regardless of account status.

Limitation of liability

To the fullest extent permitted by law, our total liability to you is limited to the amounts you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Governing law

These Terms are governed by the law of England and Wales. Disputes will be resolved in the courts of England and Wales.

Changes to these Terms

We'll notify you of material changes by email. Continued use after the effective date constitutes acceptance. If you disagree, you may cancel your subscription before the changes take effect.

Contact

Legal questions: [email protected]. General questions: [email protected].